- What does Clearstep do?
- Clearstep gives every product in your store its own funnel (views, add-to-cart, reached checkout, purchased) and tracks every change you make to that product: price edits, discounts starting and ending, restocks, new variants. You see where each product loses shoppers, and what each change did to its sales in the 14 days that followed. Repeat the changes that worked across the rest of the catalogue; roll back the ones that cost you orders.
- Can Clearstep show me why one product outsells another?
- It shows you where the two diverge, which is the part you can act on. Line their funnels up step for step and the gap has a location: your linen shirt loses two thirds of its viewers at add-to-cart while your tees lose a quarter, so the work is on the product page, not the price. Split either one by variant and you will often find a single colourway dragging the average down. What Clearstep will not do is invent a reason. It points at the step where the sale is lost and leaves the story to you.
- How is Clearstep different from Shopify’s built-in analytics?
- Shopify Analytics tells you how the store performed over a date range. Clearstep tells you how each product is doing and what your changes did to it. Shopify has no per-product conversion funnel, and its automatic chart annotations cover product publishes, theme publishes and app installs, not the price, discount, inventory and variant changes you make every week. Most merchants use both.
- What does “too few to compare” mean?
- It means one side of a change got fewer than 100 sessions, so any percentage would be noise. At that sample size one extra order swings the conversion rate by whole points. Clearstep shows the raw counts and keeps watching until the traffic arrives. That is what makes the numbers it does print safe to act on: repricing a product on the strength of a fluke costs real money.
- What can I see on day one?
- Funnels and the change log are useful the same day you install. You can see which products lose shoppers at add-to-cart and which lose them at checkout, and every change you make from that moment is dated and pinned to the product it touched. Change verdicts need traffic on both sides of a change, so the first of those land about 14 days in, and keep coming with every change you make after that.
- How does Clearstep count purchases?
- From Shopify’s order record, server-side, via webhooks: the same orders you get paid for. Browser-based purchase tracking loses orders to ad blockers and cookie banners, which is why other tools often report fewer sales than you actually made. Clearstep’s order counts match your admin, so you can plan a price change against them.
- What data does Clearstep collect?
- Store events and aggregate session data. Clearstep records the steps a shopper takes towards an order, not who they are: no customer names, no email addresses, no payment details, and no tracking pixel that follows shoppers to other sites.
- When does Clearstep launch and what will it cost?
- Clearstep is pre-launch and not yet listed on the Shopify App Store. There will be two plans: Growth for small and growing stores, and Advanced for larger catalogues that need product-vs-product comparisons, variant splits and MCP access. Both start with a 14-day free trial with no card up front. Prices are published at launch. Join the waitlist and you get one email that day, with early-bird pricing that stays with the store.
- Will Clearstep slow down my storefront?
- No. Change detection runs on Shopify webhooks with no storefront code at all, and funnel measurement uses a small asynchronous script that does not block rendering.